Terms & Conditions

Prior to any event that is booked with Cherished Moments, the client must complete a booking form with a digital signature in which they agree to our Terms and Conditions.

Event Booking Confirmation

  • All bookings will be regarded as provisional until a signed copy of the Terms and Conditions have been received from The Contracting Party. The Company will only accept a booking upon receipt of the booking deposit or full payment for events taking place within 8 weeks. Until the booking deposit has been paid to secure The Contracting Parties date, the company shall be free to offer the date in question to other parties.

  • The Company is not under any obligation to hold provisional bookings beyond the deposit deadline date, usually 10 working days if the deposit or full payment has not been received. (10 working days meaning Monday - Friday)

Payment Terms

  • All prices and quotes provided by The Company may be amended when agreed in writing with The Client will reasonably consider any errors or omission or where an increase is caused by a change in circumstance beyond the reasonable control of The company.

  • The Client agrees to pay a booking deposit of 25%-50% of the total invoice value at the time of booking and the remaining 50%-75% of the balance 14 days prior to the event. All bookings made within 12 weeks of the event will require full payment on the confirmation of booking.

  • Any Additional expenses incurred from changes made by The Contracting Party that have not been quoted in the original invoice will be sent in a separate invoice. The Company will agree to any additional expenses and fees with the client prior to it being incurred.

Payment Methods:

  • Bank Transfer

  • E-payment invoice sent via Email - The Contracting Party must inform The Company of any Bank Transfers in writing via email

Cancellation

  • If for any reason the Contracting Party Cancels the booking, the booking deposit of 25%-50% of the total invoice value will be forfeited. For any cancellations 8 weeks prior to the event date, the Contracting Party shall be liable to pay the total value of the invoice.

  • In the event of an epidemic, pandemic where the government imposes restrictions to movement, the Contracting Party will be offered an alternative date of their choice providing it is available in the Company’s calendar.

  • For Contracting Parties who are contracted for Full or Partial event planning services, in the event of cancellation the following charges will apply and extend to any required accommodation, function room hire, equipment, pre-booked food and beverage charges. In addition the Contracting PArty will settle any third-party charges incurred by The Company on behalf of the Contracting Party.

Cancellation Clause %

  • More than 120 working days prior to the event - Nil.

  • 120 - 61 working days prior to the event - 50%

  • 60-31 working days to the event - 80%

  • 30 working days or less to the event- 100%

  • All notices of cancellation must be received in writing from the Contracting Party and will be deemed to take effect on the day of receipt.

Change of Event Date

Once the booking is confirmed any change of the contracted event date must be done within 60 days of the event. Any changes made within 30 days prior to the event will incur an administrative charge of 10%.

Reduction In Numbers

Should the Contracting Party reduce the number of Guests at the event 60 working days or more prior to the event, the contracted value can be reduced up to 10% at the discretion of the Company.

Event Extras

Any agreed extras agreed in writing will be invoiced separately. Extras agreed within 60 working days of the event will require full payment within 14 days of receipt of invoice.

Late Payments

If payment is not made within the terms and conditions set above, The Company Reserves the right to charge a late payment fee of £15 per week.

The Company’s Authority

  • The Contracting Party and each and every Guest agree to abide and comply with amu request or order made by or on the Company’s behalf on all grounds of safety and that the Company’s opinion is final and will be abided by however expressed. If the Company, its Representatives or Agents deem the Contracting Party or Guest to act or behave in a dangerous manner which would disrupt the provision of services at the contracted event, the Contracting Party or Guest will be requested to leave, at the request of the Company, its Representatives or Agents.

  • The Company will conduct a risk assessment at the contracted event, and if deemed to be unsafe based on the risk assessment, the Company will inform the Contracting Party and will not continue with services if the safety concern is not addressed or able to be rectified at the contracted event.

Copyright

All rights to any images and video taken on behalf of the Company for the Contracting Party are retained by the Company. The Company gives the Contracting Party permission to use the images or video with ownership of the Company.

Display Marketing

The Client hereby gives permission for Cherished Moments Ltd to display any images and video including in this contract in the Company’s marketing materials, case studies, literature, exhibitions, advertising, competitions, magazines, social media, and websites. No use for any of the image or video will be used for other commercial reasons, except with permission from the client.

Liability For Damage Or Loss

  • The Contracting Party accepts liability to pay in full for any damage or loss to any equipment supplied by the company, arising out of an act or omission of the Contracting Party or Guest. The Contracting Party and each Guest agree to limit any claims against the Company to the risk and amounts insured against by the Company and agree to observe the terms and conditions thereof.

  • A synopsis of the insurance policy is available to all contracting parties or guests except where such damage is caused by negligence of the Company, its representatives or Argents.

Indemnity

The Contracting Party and each and every guest agree to indemnify the company , it’s Representative or Agents against all actions, claims, costs, expenses and demands in respect of death or injury to the Contracting Party or Guests, arising out of or in connection with attendance at the contracted event in circumstances where the Company is not at fault.

Unforeseen Circumstances

The Company, its representatives or agents accept no responsibility for matters outside of the Company’s control causing the contracted event to be cancelled or altered from the contracted events programme. The Contracting Party agrees that the Company may change the event contracted for without reduction in price in the instance of adverse weather conditions rendering the original event impractical or dangerous. The company may change the activity or product supplied if necessary but will endeavour to supply a similar activity or product. Where possible all changes will be discussed with the Contracting Party

The Agreement

  • If any term of this Agreement is deemed to be void or enforceable whether in whole or in part, the validity and enforceability of the remainder of this Agreement including any part of such term which is not held to be invalid shall not be prejudiced or affected and shall continue to apply subject to such amendment.

  • Any additions or alterations of the Terms and Conditions of this agreement shall be null and void unless agreed upon in writing by the parties.

By accepting the terms and conditions of Cherished Moments Ltd, the Contracting Party accepts the booking terms and conditions of all Supplier and Subcontractors to The Company. The Contracting Party agrees to be bound by all terms relating to security / damage deposits in relation to equipment hire, venue hire, accommodation, and Yacht Charter.